List of Possible Sources of Assistance in the area of Consumer
Citizens Advice Consumer Service - Visit Website - phone: 08454 040506 |
Gives help and advice to consumers through telephone and email- use the website to find out what rights there are or talk to an adviser. Click here for full details on Citizens Advice Consumer Service |
Community Matters - Visit Website - phone: 0845 847 4253 (Helpline) /020 7837 7887 |
Community Matters is the National Federation for Community Organisations. Community Matters supports and develops the capacity of community organisations and represents their interests at a national level. |
Consumer Focus - Visit Website - phone: 020 7799 7900 |
Consumer Focus is the new statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. Advice for individuals on energy and post is given by Citizens Advice consumer serv |
Money Advice Service - Visit Website - phone: 0300 500 5000 (Helpline) /020 7943 0500 |
Phone and online money advice on a wide range of subjects. |
Office of Fair Trading - Visit Website - phone: 08454 040506 (Helpline) /0845 722 4499 |
The OFT is the UK's consumer and competition authority. Their mission is to make markets work well for consumers. |
OFGEM [Regulators for Gas and Electricity industries] - Visit Website - phone: 020 7901 7000 |
Ofgem is the Office of the Gas and Electricity Markets. Protecting consumers is their first priority. They do this by promoting competition, wherever appropriate, and regulating the monopoly companies which run the gas and electricity networks. Click here for full details on OFGEM [Regulators for Gas and Electricity industries] |
Trading Standards Institute - Visit Website - phone: 08454 040506 (Citizens Advice consumer helpline) |
The Trading Standards Institute provides information on consumer protection. They represent trading standards professionals in the UK and overseas. |
Registered Charity number: 1064274
Company Limited by Guarantee number: 03410932
Correspondence address: National Pro Bono Centre, 48 Chancery Lane, London WC2A 1JF
Registered Office: 5th Floor, 6 St Andrew Street, London, EC4A 3AE